There are some events in our lives too ludicrous and absurd to even try to describe. So here goes. Seeing as we all were moving out, someone had to return the cable modem to Comcast, and that joyous task fell to me on Tuesday evening. After driving in circles in Bucktown, it was clear that I was lost. A call to Comcast and a few minutes later, I got a lady somewhere who was intimately familiar with the location of the office, making me think more likely than not, she was in Chicago and not, say, Tuscon.
The Comcast office rises from the shores of the Chicago River like some blue-trimmed monster emerging from the mists of Avalon. Before I make it three steps from the car, a woman dressed strikingly like a flight attendant, and for the sake of convenience named Rhonda, emerges from the building and starts walking toward me.
Rhonda: We’re closed.
Me: Sorry? What?
Rhonda: We close at 5 on Tuesdays. It’s almost 6 now.
Me, taken aback: Um, ok, well I just need to drop this [cable modem and ball of wires in my hand] off. Is there somewhere I can leave it?
Rhonda: No, you’ll just have to come back tomorrow. There’s no one here to take it.
Me: Well, ok, except my roommates and I are all moving out and we won’t be able to make it here again.
Rhonda: Well, that’s not my problem, and it sounds like you should have planned your move better.
Me, a trifle offended: Yeah, well, I still need to get rid of this thing. How ’bout if I just leave it sitting here behind this trash can and then they can bring it in tomorrow?
Rhonda: If you do that, it will be $600.
Me: I really don’t know what to say. What else should I do with this thing?
Rhonda: You can mail it to us. Theaddressis1225WestNorthAvenueChicagoIllinois60622.
Me: I … don’t have anything to write that down with. Are you sure there isn’t any way you can’t just leave it inside?
Rhonda: No
Me: What if you just open the door a little and I put it on the floor?
Rhonda: No
Me: Ok. Well, tomorrow, would you tell your superviser how ludicrous this whole situation is?
Rhonda: No, and my superviser doesn’t work for Comcast either.
Me, getting desperate: I really need to drop this off somewhere. Is there any way I can leave it?
Rhonda: No
Me, walking to slot in wall for bills: Will it fit in the bill slot? What if I just stick it in there?
Rhonda: It won’t fit.
It appeared that we were reaching an impasse. Rhonda was not about to act outside of the bounds of her narrow role as private security guard/flight attendant. I was not about to leave with cable modem still in hand and nothing to show for wasting half an hour driving around Bucktown. Then, out of the doors, a distraction. A Comcast employee who Rhonda knew emerged, and they exchanged pleasantries. When they were done…
Rhonda: I can try to see if I can find someone inside if you just wait by your car.
Me: OK, that would be great.
Exit Rhonda. Peter crosses to car. He is cold. He notes, through the windows, that Rhonda is standing in the lobby, not talking to anyone. He stares at her. She stares at him. After several more employees leave the building, Rhonda reemerges.
Rhonda: The computers are down.
Me: Sorry what?
Rhonda: The computers are down. They’re down for the day. Everyone went home.
Me: So…?
Rhonda: There’s no one can take that from you.
Me: …
Rhonda: If you want I can take it and put it inside, but if it gets lost, that’s $600.
Me: That’s great, here, thanks. (aside, walking away) If you lose it in your own damn building, you don’t deserve $600.
Exeunt.